Terms of Use

Last Updated: 10 DEC 2024

Welcome to www.padelcuddle.com, operated by Infinity20 Sdn Bhd ("we", "our", "us"). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions ("Terms of Use"). Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, you agree to be legally bound by these Terms of Use, our Privacy Policy, and any other policies we post on our website. If you do not agree to these terms, please do not use our website.

2. Changes to Terms

We reserve the right to modify or update these Terms of Use at any time without prior notice. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

3. User Accounts

3.1. Registration

To use certain features of our website, such as signing up for a profile, making payments, and tracking orders, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2. Account Security

You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3.3. Account Termination

We reserve the right to terminate or suspend your account at our discretion, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users of the website, us, or third parties, or for any other reason.

4. Orders and Payments

4.1. Order Acceptance

All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason.

4.2. Payment

You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred. You are responsible for providing a valid payment method at the time of purchase. We use third-party payment processors to process payments.

4.3. Order Tracking

Once your order is placed, you can track its status through your account on our website.

4.4. Shipping and Delivery

Shipping and delivery times are estimates and cannot be guaranteed. We are not responsible for any delays in shipping or delivery.

4.5. Cancellations and Returns

Please refer to our Return Policy for information about order cancellations and returns.

5. Use of the Website

5.1. Prohibited Conduct

You agree not to use the website for any unlawful purpose or in any way that could harm the website, its users, or third parties. This includes, but is not limited to, the following:

Hacking or attempting to hack the website.
Transmitting any viruses, malware, or other harmful code.
Spamming or sending unsolicited messages.
Collecting or storing personal data about other users without their consent.

5.2. Intellectual Property

All content on the website, including text, graphics, logos, images, and software, is the property of Infinity20 Sdn Bhd or its licensors and is protected by intellectual property laws. You may not use any content from the website without our prior written permission.

5.3. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to read the terms and conditions and privacy policy of any third-party website you visit.

6. Disclaimer of Warranties

The website is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, Infinity20 Sdn Bhd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use the website.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website by any third party.
Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website.

8. Indemnification

You agree to indemnify, defend, and hold harmless Infinity20 Sdn Bhd, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the website or your violation of these Terms of Use.

9. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Malaysia to resolve any dispute arising out of these Terms of Use or the website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Infinity20 Sdn Bhd

Email: [email protected]
Phone: +601137055803