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Padel Cuddle

Privacy Policy

Last Updated: 10 DEC 2024

Welcome to Padel Cuddle! This Privacy Policy describes how Infinity20 Sdn Bhd ("we", "us", "our") collects, uses, and discloses your information when you visit or make a purchase from www.padelcuddle.com (the "Site").

1. Information We Collect

Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This includes:

  • Contact Information: Name, email address, phone number, and billing/shipping address.
  • Payment Information: Credit card numbers, or other payment methods.
  • Order Information: Details of products purchased, order history, and tracking information.
  • Profile Information: Username, password, and other details provided when creating a profile.

Device Information

  • Device Information: IP address, browser type, operating system, referring URLs, device identifiers, and other technical information.
  • Usage Information: Pages or products viewed, search terms, and how you interact with the Site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process your orders and payments.
  • Communicate with you, including responding to inquiries and sending order confirmations and updates.
  • Personalize and improve your shopping experience.
  • Prevent fraudulent transactions and enhance the security of our Site.
  • Comply with legal obligations and enforce our policies.

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Service Providers: We use third-party services to process payments, manage shipping, and provide customer support.
  • Analytics Providers: We use Google Analytics to understand how our customers use the Site.
  • Business Transfers: In case of a merger, sale, or transfer of assets, your information may be transferred.

4. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, including:

  • Access: You can request access to your Personal Information and obtain a copy.
  • Correction: You can request correction of any inaccuracies in your Personal Information.
  • Deletion: You can request deletion of your Personal Information.
  • Objection: You can object to the processing of your Personal Information in certain circumstances.
  • Data Portability: You can request to receive your Personal Information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at the contact information provided below.

6. Security

We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, disclosure, alteration, and destruction.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on the Site and updating the "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:


Infinity20 Sdn Bhd
Email: [email protected]
Phone: +601137055803